Pricing · Live in 48 hours
AI agents, voice, and messaging — built for African business.
From a solo AI receptionist to a full enterprise platform. WhatsApp-first, multi-currency, and live in 48 hours — no engineering required.
48-hour onboarding
10 currencies
Cancel anytime
Agent-priced · Buy an AI worker
Starter Agent
Solo, on WhatsApp
Your AI receptionist that books appointments and answers questions 24/7.
$29/ month
300 conversations/mo · 1 human seat · billed in your currency
What's included
- 1 AI agent — booking, FAQ, or order status template
- 1 human seat for oversight & handoff
- WhatsApp Business channel
- Google Calendar & Calendly integration
- 300 conversations/mo + $0.05 overage
- Self-serve setup with guided onboarding
Most popular for SMB
Pro Agent
Multi-channel AI team
Run bookings, support, and lead qualification across WhatsApp and voice.
$59/ month
500 conversations + 100 AI voice mins · billed in your currency
Everything in Starter, plus
- Up to 3 AI agents — mix and match templates
- WhatsApp + AI voice agent (100 mins included)
- Shopify, WooCommerce & CRM-lite
- 500 conversations + $0.05/conv overage
- Facebook Messenger & Instagram DM
- 1 human seat for oversight & handoff
- Contact merge + AI-extracted post-conversation fields
- CSAT surveys (post-conversation)
- Custom branding & email support
Seat-priced · For teams of humans + AI
Most popular for teams
Growth
Your team, supercharged
All the power of Simplexi — voice, messaging, CRM, and optional AI. For teams of 3+.
$59/ agent / month
500 voice mins per agent · minimum 3 agents
What's included
- Unlimited human seats · pay only for active agents
- Inbound & outbound calls, voicemail, callback
- WhatsApp Business + Facebook Messenger + Instagram DM
- Built-in CRM & contact recognition
- Drag-and-drop flow builder + webhook send
- IVR, queues, claim & takeover, bulk inbox actions
- 500 voice mins/agent · $0.03/min overage
- Voicemail forwarding (email + secondary number)
- Voice cloning (ElevenLabs, Cartesia, Smallest)
- Custom HTTP webhook tools + KB per-agent scoping
- STT keyword boost · NPS surveys
- Saved & compare dashboards · CSV export
- AI messaging agent — optional add-on
Ultimate
Full AI platform
Advanced routing, AI orchestration, and workflow optimisation. For teams of 3+.
$79/ agent / month
1,000 voice mins per agent · minimum 3 agents
Everything in Growth, plus
- Advanced IVR + skill-based & last-agent routing
- Agent skill tags & blind/assisted transfer
- Outbound campaigns & predictive dialer
- Multi-brand / workspace management
- WhatsApp templates & media · Custom hold music
- AI agent guardrails (input/output/escalation rules)
- Advanced automation, condition routing, queue flows
- Real-time + channel/attribute dashboards
- SLA tracking & service level alerts
- CRM integrations (Salesforce, HubSpot, Pipedrive)
- AI transcription, summaries & voice agents
- Priority guided setup & support
Enterprise
Bespoke, on your terms
Custom AI models, SLAs, and integrations. For banks, regulated industries, and large enterprises.
Custom
Talk to us about a quote
Everything in Ultimate, plus
- Custom AI models fine-tuned on your data
- Dedicated CSM & guaranteed SLA
- SSO, SAML, audit logs, data residency
- Bespoke integrations (Salesforce, HubSpot, APIs)
- Predictive coaching & CSAT analytics
Start with an agent. Grow into a team. Scale to enterprise.
One platform that grows with you — from solo consultant to merchant bank.
01 · Solo & SMB
Buy an AI worker
Start with a single AI agent that books appointments or answers questions on WhatsApp. No team needed.
From From $29/month
02 · Growing teams
Add human seats
Bring on staff and give them a unified workspace — voice, messaging, CRM, and AI add-ons working together.
From From $59/agent/month
03 · Enterprise
Make it yours
Custom AI models, bespoke integrations, regulated-industry compliance, and a named account manager.
From Custom pricing
Why Simplexi
The platform built for how you actually do business.
Most customer engagement tools were built for San Francisco. We built ours for Lagos, Nairobi, Accra, Johannesburg, and Kampala first.
Built for Africa
WhatsApp-first. Local numbers across Nigeria, Kenya, Ghana, South Africa, and Uganda. Real local pricing — not FX conversions. Pay in your currency.
Live in 48 hours
No engineering required. No 6-month implementation. A real person walks you through setup, and you're handling live customer conversations within two days.
AI that earns its keep
Pay per use, not per promise. Set monthly spend caps so your bill never surprises you. Add or remove AI agents in a click.
Trusted by African businesses building the future
"A CRM is where client relationships are recorded. Simplexi is where they actually happen."
— The Simplexi promise
Merchant banks
E-commerce & retail
Healthcare & clinics
Real estate & agencies
Consulting & coaching
AI Add-ons
The AI that does the actual work.
Optional add-ons across every plan. Pay only for what you activate. Set monthly spend caps. Cancel anytime.
AI Messaging Agent
All plans
Replies autonomously, suggests answers, or triages and hands off to a human. Works across WhatsApp, voice, and every future channel.
$0.22/ conversation · Ultimate · $0.25 on Growth · per-tier discount
AI Voice Agent
All plans
Answers and makes calls in natural conversation. Handles booking, qualification, and FAQ. Hands off to a human when needed.
$0.15/ minute · volume rate $0.10/min above 5,000 mins
Transcription & Summary
Growth · Ultimate
Full transcripts and summaries of every call, WhatsApp thread, and SMS conversation. No more manual note-taking.
$8/ agent / month · voice or messaging
Custom AI Models
Enterprise
Models fine-tuned on your conversations, your data, your workflows. Predictive coaching and CSAT scoring included.
Custom· talk to sales for pricing
Plan comparison
Every feature, side by side.
| Compare plans | Starter$29/mo | Pro Agent$59/mo | Growth$59/mo | Ultimate$79/mo | EnterpriseCustom |
|---|
Voice & Call Center
| Inbound & outbound calls | — | ||||
| Voicemail & scheduled callback | — | ||||
| Internal calls | — | — | |||
| Local numbers | — | ||||
| Call recording & upload announcements | — | ||||
| Conversation follow-ups | — | ||||
| Internal agent notes | — | ||||
| IVR (Interactive Voice Response) | — | — | |||
| Agent blind & assisted transfer | — | — | — | ||
| Custom hold music & announcements | — | — | — | ||
| Searchable & filterable call history | — | — | |||
| External call forwarding & routing with external data | — | — | — | ||
| Included voice minutes / month | Agent only | 100 mins (AI) | 500 mins/agent | 1,000 mins/agent | Custom |
Messaging Channels
| WhatsApp Business | |||||
| Cross-channel conversation history | — | ||||
| Follow-ups | |||||
| WhatsApp templates & media files | — | — | |||
| Searchable & filterable message history | Basic | — |
Built-in CRM
| Unified contact profiles | Lite | ||||
| Conversation tags for all channels | — | ||||
| Custom contact attributes | — | ||||
| Business hours | |||||
| Contact recognition | |||||
| Claim & takeover conversation | — | — | |||
| Queue management | — | — | |||
| Multiple business numbers | — | 1 | |||
| Multi-brand / tenant management | — | — | |||
| Searchable interaction history | Basic | ||||
| Custom conversation attributes | — | — | — | ||
| Multiple contact details | — | — | — | ||
| Filterable interaction history | — | — | — | ||
| Custom integrations | — | — | — | — |
Automation & Routing
| Drag & drop flow builder | — | Basic | |||
| Prioritisation of agents | — | — | — | ||
| Skill-based & last-agent routing | — | — | — | ||
| Advanced forwarding rules | — | — | — | ||
| 3rd-party integrations & rule-based branching | — | — | — | ||
| Condition-based call routing | — | — | — | ||
| Queue flow automations | — | — | — | ||
| Advanced routing & automation | — | — | — | — |
Reporting & Analytics
| Agent & team dashboards | Basic | Basic | |||
| Attributes & tags dashboards | — | — | |||
| Saved & compare dashboards | — | — | |||
| Queue dashboards | — | — | |||
| Export analytics to CSV | — | ||||
| Real-time queue & channel dashboards | — | — | — | ||
| Channel-specific dashboards | — | — | — | ||
| Service level alerts & SLA tracking | — | — | — | ||
| Custom attributes dashboards | — | — | — | ||
| Advanced multi-dimensional dashboard filters | — | — | — | ||
| Advanced AI insights | — | — | — | — |
AI Features
| AI agents included | 1 | Up to 3 | Add-on | Add-on | Unlimited |
| Conversations included / month | 500 | 1,500 | Per-conv usage | Per-conv usage | Custom |
| AI voice transcription & call summary | — | $8:/ mo | $8:/ agent / mo | $8:/ agent / mo | Included |
| AI voice agents | — | Included (100 min) | $0.15:/ min | $0.15:/ min | Custom rates |
| AI message summary | — | $8:/ mo | $8:/ agent / mo | $8:/ agent / mo | Included |
| AI messaging agent (WhatsApp & all channels) | Included | Included | $0.25:/ conv | $0.22:/ conv | Included |
| Monthly spend cap (AI messaging) | |||||
| Custom AI models & fine-tuning | — | — | — | — |
Security & Support
| Onboarding | Self-serve + 15-min call | Email + 45-min session | Guided setup | Priority guided setup | Dedicated CSM |
| Support | Email + chat | Priority | 24/7 dedicated | ||
| Human seats | Agent only | 1 seat | Unlimited | Unlimited | Unlimited |
| SSO, SAML & compliance pack | — | — | — | — | |
| Audit logs & data residency | — | — | — | — | |
| Bespoke integrations (Salesforce, HubSpot, APIs) | — | — | — | — |
Coming from somewhere else?
Here's how Simplexi compares.
Legacy call center / CCaaS
Setup time6–12 weeks
AI includedBolted on, extra cost
WhatsApp-nativeLimited
Local billingUSD only
Entry price$80–200/agent/mo
Standalone AI agent tools
Setup timeDeveloper required
CRM & multi-channelNot included
WhatsApp-nativeLimited
Local billingUSD only
Entry price$5–30/mo + usage
SIMPLEXI
Simplexi
Setup time48 hours
AI includedNative, pay-per-use
WhatsApp-nativeFirst-class channel
Local billing10 currencies
Entry priceFrom $29/month
Common questions
Everything you need before you start.
Stop answering questions your system already knows.
Book a demo to see Simplexi in action.