Route, automate, and
orchestrate every conversation.

Conversations reach the right person automatically. Routine tasks run without manual work. Your team never manually triages again.

Book a demoProduct tour

automation within weeks

75%

reduction in manual routing

-40%

conversations routed

100%

engineering tickets

0

EVERYTHING INCLUDED

Every tool your ops team needs.

→AI

Intelligent Routing

Match conversations to the right agent by skill, language, or priority — automatically.

→AI

Flow Builder

Design conversation journeys without code. Drag, drop, connect.

→AI

Automation Builder

Trigger actions based on tags, time, or client data with zero dev involvement.

→

Queue Management

See and prioritise what is waiting across every channel in real time.

→

Assisted Transfer

Brief the next agent before connecting — no cold handoffs, ever.

→

Scheduled Conversations

Set follow-ups to resurface at exactly the right time.

→

Custom Attributes

Bring in account data, VIP tiers, or any field your team needs.

→SLA

SLA Alerts

Warned before the breach — not after. Act with time to spare.

→

Business Hours

Route after-hours contacts automatically. Nothing falls through overnight.

HOW IT WORKS

Three problems your team stops having.

01

Build your entire conversation flow. Without writing a single line of code.

Drag, drop, and connect. The Flow Builder lets you design conversation journeys, automate repetitive tasks, and trigger actions based on what is happening — all without an engineering ticket or IT involvement.

→

Create routing logic, auto-replies, and escalation paths visually

→

Trigger automations based on time, tags, SLA status, or client data

→

Test and iterate without waiting on a developer

Common questions

Everything you need to know before you get started

How does per-agent pricing work?+
You pay for each active agent seat on your account. Agents are the people who handle conversations — you can add or remove seats at any time and your billing adjusts at the next cycle. There are no minimums on Growth or Ultimate.
Can I switch between plans?+
Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period. Your data and conversation history are always preserved.
What currencies do you accept?+
We accept payment in USD, GBP, NGN, KES, ZAR, GHS, CAD, UGX, RWF, and EUR. Prices shown in local currencies are real local prices — not just FX conversions. Your card is charged in your selected currency.
What does the 48-hour onboarding include?+
Every plan includes a guided setup session where we configure your numbers, queues, and call flows together. Most teams are handling live customer conversations within 48 hours of signing up — no engineering required.
What do AI add-ons cost?+
All AI features are optional add-ons — you only pay for what you activate. Here's the full breakdown in your selected currency:

AI voice transcription & call summary
Flat per-agent fee: $8 / agent / mo on Growth and Ultimate. After every call the AI generates a full transcript and a summary — no manual note-taking for agents. Included in Enterprise.

AI message summary
Same flat rate as voice: $8 / agent / mo. Automatically summarises WhatsApp and SMS conversations so agents have full context before they reply. Included in Enterprise.

AI messaging agent
Billed per conversation — $0.25 / convo on Growth, $0.22 / convo on Ultimate (a permanent per-tier discount). Covers WhatsApp, SMS, and all future channels. The AI can respond autonomously, suggest replies for human approval, or triage and hand off. A conversation = any exchange within a 24-hour window on a single channel. Set a monthly spend cap so your bill never surprises you. Included in Enterprise.

AI voice agents
Usage-based at from $0.05 / min — billed per minute of AI-handled call time. Rates shown in your selected currency. Enterprise plans negotiate custom rates at volume.
How do voice minutes work?+
Every agent seat includes a monthly voice minute bundle — 500 mins on Growth, 1,000 mins on Ultimate. If your team exceeds that, overages are billed at $0.03/min. Most teams with moderate call volumes never exceed their bundle. High-volume teams can talk to us about custom minute packages on Enterprise.
Is there a free trial?+
Yes — we offer a free trial on both Growth and Ultimate. No credit card required to start. You get access to a live environment with real numbers so you can test with actual calls and messages before paying anything.

Ready to get started?

Most teams go live in 48 hours. No engineering required.

No credit card required · Cancel anytime · 48-hour onboarding