Everything your team needs
to resolve conversations faster.

One screen. Every client profile loaded. Every conversation history visible. Every channel connected. Your team stops hunting for context — and starts resolving.

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avg handle time

4 min

one-touch resolution rate

77%

time saved on back-office

-22%

faster agent onboarding

3×

EVERYTHING INCLUDED

Built for high-performing teams

⊞AI

Conversations Overview

See all open conversations, queues, and priorities at a glance.

◈AI

Contextual View

Client profile, contact history, and account details loaded instantly.

◷

Conversation Timeline

Full history across every channel in one view.

⬡AI

Knowledge Management

Articles and policies surface automatically as agents type.

✦AI

Dynamic Knowledge

AI prompts agents with answers before they search.

◎

Contact Management

Client profiles that update across every conversation.

⬟AI

AI Co-Pilot

Real-time agent guidance through difficult conversations powered by AI.

⊙AI

Workload & Availability

Balance capacity and manage who is active on which channels.

HOW IT WORKS

Three shifts that change everything

01

Your team already knows who is calling. Before they pick up.

02

The AI Agent works alongside your team. Not instead of them.

03

New agents hitting their stride in days — not months.

01

Your team already knows who is calling. Before they pick up.

Voice call on Monday. WhatsApp on Wednesday. SMS on Friday. When they call back, your agent opens one screen and sees all of it. The client picks up where they left off. So does your team.

Unified contact profile loads the moment a conversation opens

Full cross-channel conversation timeline — voice, WhatsApp, SMS in one view

Internal notes visible to the team — invisible to the client

Common questions

Everything you need to know before you get started

How does per-agent pricing work?+
You pay for each active agent seat on your account. Agents are the people who handle conversations — you can add or remove seats at any time and your billing adjusts at the next cycle. There are no minimums on Growth or Ultimate.
Can I switch between plans?+
Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period. Your data and conversation history are always preserved.
What currencies do you accept?+
We accept payment in USD, GBP, NGN, KES, ZAR, GHS, CAD, UGX, RWF, and EUR. Prices shown in local currencies are real local prices — not just FX conversions. Your card is charged in your selected currency.
What does the 48-hour onboarding include?+
Every plan includes a guided setup session where we configure your numbers, queues, and call flows together. Most teams are handling live customer conversations within 48 hours of signing up — no engineering required.
What do AI add-ons cost?+
All AI features are optional add-ons — you only pay for what you activate. Here's the full breakdown in your selected currency:

AI voice transcription & call summary
Flat per-agent fee: $8 / agent / mo on Growth and Ultimate. After every call the AI generates a full transcript and a summary — no manual note-taking for agents. Included in Enterprise.

AI message summary
Same flat rate as voice: $8 / agent / mo. Automatically summarises WhatsApp and SMS conversations so agents have full context before they reply. Included in Enterprise.

AI messaging agent
Billed per conversation — $0.25 / convo on Growth, $0.22 / convo on Ultimate (a permanent per-tier discount). Covers WhatsApp, SMS, and all future channels. The AI can respond autonomously, suggest replies for human approval, or triage and hand off. A conversation = any exchange within a 24-hour window on a single channel. Set a monthly spend cap so your bill never surprises you. Included in Enterprise.

AI voice agents
Usage-based at from $0.05 / min — billed per minute of AI-handled call time. Rates shown in your selected currency. Enterprise plans negotiate custom rates at volume.
How do voice minutes work?+
Every agent seat includes a monthly voice minute bundle — 500 mins on Growth, 1,000 mins on Ultimate. If your team exceeds that, overages are billed at $0.03/min. Most teams with moderate call volumes never exceed their bundle. High-volume teams can talk to us about custom minute packages on Enterprise.
Is there a free trial?+
Yes — we offer a free trial on both Growth and Ultimate. No credit card required to start. You get access to a live environment with real numbers so you can test with actual calls and messages before paying anything.

Ready to get started?

Most teams go live in 48 hours. No engineering required.

No credit card required · Cancel anytime · 48-hour onboarding