Resend

Anything the agent promises to send, it sends , during the conversation, not after a handover that might never happen.

Confirmation without delay

The email goes out during the conversation, not after a handover that might get deprioritised later in the day.

Fewer 'did I get that?' follow-ups

Because confirmation is immediate, customers are less likely to message back asking whether something actually happened.

Consistent, on-brand messaging

Every automated email follows the same template, so customers get a professional confirmation regardless of who or what triggered it.

Set up in minutes

Simplexi connects to Resend directly, with no middleware and no manual data syncing. Once connected, your agent has live access from the very next conversation.

"Where is my order?" or "can someone help me?" are the moments that decide whether a customer stays.

With Simplexi's Resend integration, that gets handled automatically the moment a conversation starts, using live data instead of a guess. The email goes out during the conversation, not after a handover that might get deprioritised later in the day.