Postmark
Anything the agent promises to send, it sends , during the conversation, not after a handover that might never happen.
Everything your "support" team needs
High-deliverability confirmations
Transactional email built for reliability means the confirmation actually lands in the inbox instead of getting caught in spam.
No handover required
The email fires from inside the conversation, removing a manual step that could otherwise be forgotten or delayed.
Predictable delivery
Because Postmark is purpose-built for transactional mail, teams can rely on consistent send times for time-sensitive confirmations.
Set up in minutes
Simplexi connects to Postmark directly, with no middleware and no manual data syncing. Once connected, your agent has live access from the very next conversation.
Everything your agent can already do
Your agent can transactional follow-up email.
"Where is my order?" or "can someone help me?" are the moments that decide whether a customer stays.
With Simplexi's Postmark integration, that gets handled automatically the moment a conversation starts, using live data instead of a guess. Transactional email built for reliability means the confirmation actually lands in the inbox instead of getting caught in spam.