Ozow

The agent can close the loop on money inside the conversation , send a checkout link while intent is high, and confirm a payment the customer insists they already made, without a human opening the payment dashboard.

Instant EFT confirmation

Bank payment status is confirmed in the conversation instead of waiting on a bank statement check or a manual reconciliation.

Removes a common follow-up call

'Has my payment gone through?' is answered immediately, cutting a repeat-contact category down significantly.

Builds customer confidence

A fast, definitive answer on payment status reassures customers who are often anxious after an EFT with no immediate feedback.

Set up in minutes

Simplexi connects to Ozow directly, with no middleware and no manual data syncing. Once connected, your agent has live access from the very next conversation.

"Did my payment go through?" is one of the most anxious messages a customer can send.

With Simplexi's Ozow integration, that gets handled automatically the moment a conversation starts, using live data instead of a guess. Bank payment status is confirmed in the conversation instead of waiting on a bank statement check or a manual reconciliation.