Linear

When something needs a human or an engineer, the agent files it properly , in the tool that team already watches, with the context attached.

Faster triage

Issues are created with full context attached, so the team spends less time asking the reporter for more detail before they can act.

Requests do not get lost

A feature request raised mid-conversation becomes a tracked item immediately, rather than a note that may never get written up.

Less manual write-up

Nobody has to sit down after a call to translate what the customer said into a ticket , it already exists.

Set up in minutes

Simplexi connects to Linear directly, with no middleware and no manual data syncing. Once connected, your agent has live access from the very next conversation.

"Has anyone seen this before?" is what every engineer asks when a bug report has no context.

With Simplexi's Linear integration, that gets handled automatically the moment a conversation starts, using live data instead of a guess. Issues are created with full context attached, so the team spends less time asking the reporter for more detail before they can act.