Africa's Talking
Connect Africa's Talking to Simplexi and reach any customer across Africa — via SMS and Voice.
Why connect Africa's Talking?
Africa's Talking is purpose-built for African telco infrastructure — not a global SMS aggregator retrofitted for Africa.
Africa's Talking connects to 80+ telcos across Africa. One integration gives Simplexi access to SMS, and Voice across the entire continent — no per-country integrations required.
Feature phones, smartphones, or WhatsApp — Africa's Talking covers every device category. Your agents can reach any customer regardless of what phone they're carrying.
SMS responses are delivered in real time via direct telco connections — not aggregator chains. Your customers get responses fast, even in low-connectivity areas.
What your agent can do
Six communication channels, one integration — all controllable from within Simplexi conversations.
Send transactional or notification SMS messages to any customer across Africa — confirmation receipts, OTPs, status updates, or follow-up summaries.
Initiate outbound calls to customers or receive inbound calls through Africa's Talking Voice API — with call recording, IVR, and text-to-speech support.
Coverage across Africa
80+ telco connections across 30+ countries — all accessible from one Simplexi integration.