6
channels in one workspace
Company
Better conversations. Closer customer relationships.
Simplexi brings AI agents and customer service teams into one workspace, helping businesses answer calls and messages, take action for customers, and follow through on every request.
40+
integrations
17
countries with local pricing
6
cities where our team works
Why we built Simplexi
Customers call, send a WhatsApp message, and follow up by SMS — often about the same request. Most businesses answer each channel in a different tool, and the context gets lost between them.
We built Simplexi so every conversation lives in one place, AI agents can resolve the routine work on any channel, and your team steps in with the full story when a customer needs a person.
Our team works across Lagos, Nairobi, Accra, Johannesburg, Kampala and London, building for businesses in Africa and around the world.
What we believe
AI and people, together
AI should take care of routine requests and make every handoff better — not trap customers in a loop with no way out.
One place for every conversation
Calls, WhatsApp, SMS, and chat belong in one history, so nobody has to ask a customer the same question twice.
Built for the markets we serve
Local payment providers, local carriers, local currencies, and WhatsApp-first support — because that is how customers in our markets reach businesses.
Pricing you can plan for
Clear plans in 13 currencies, usage included, and spending limits so growth never arrives as a surprise invoice.
You stay in control
Guardrails, versioned flows, roles, and consented access mean your business decides what AI can say and do.
Choice over lock-in
Pick the AI models and voices that suit each agent, or bring your own keys. Keep your help desk with Simplexi Connect.
See what Simplexi can do for your business
Book a free 30-minute call and we’ll show you how it works with your own customers in mind.