AI Agent for Fintech & Digital
Lending.
Simplexi AI Agent helps fintech companies reduce drop-offs, recover failed payments, and keep customers engaged throughout the full lending lifecycle.
How it works
Enhance every patient interaction —
from first call to follow-up.
Reduce KYC Drop-Offs and Complete More Applications
KYC Questions Answered Instantly
Every KYC question answered from your onboarding knowledge base — before the customer gives up.
Abandoned Users Followed Up Automatically
Abandoned users followed up automatically with a clear next step — re-engagement tracked.
Identity Verification Queries Handled 24/7
Verification issues resolved at any hour — no waiting until the next business day.
Every KYC question answered instantly — abandoned users followed up automatically with a clear next step
Recover Failed Payments Automatically
Failed Payment Alerts Sent Right Away
Simplexi AI Agent reaches out the moment a payment fails — clear message, reason explained, and direct link to retry or update payment details.
Repayment Reminders With Tap-to-Pay Built In
WhatsApp sent 3 days before every due date — exact amount and tap-to-pay included.
Borrowers Who Reply Routed to an Agent Immediately
Complex replies handled by human agents with full account context on screen — no re-explaining.
Failed payment alert sent instantly — tap-to-pay reminder delivered 3 days before every due date
Identify At-Risk Customers Before They Leave
At-Risk Customers Identified by Sentiment
Frustrated conversations surfaced immediately — personalised messages sent before the account is closed.
Lapsed Users Reactivated With Targeted Outreach
Lapsed users reactivated via personalised broadcast — every reply handled automatically.
Compliance Records Ready When Auditors Ask
Every interaction logged and searchable — 90-day audit export ready in hours.
At-risk customers identified by sentiment — personalised outreach sent before the account is closed